Our Commitment
In our industry, we understand that timing is everything. We share the same commitment to a speedy and easy service. Whether ordering through our user-friendly website, by email or through a distributor, our customers are assured that their order is shipped quickly, often within 24-48 hours for stock items.
Shipping
Trying to meet customers demands by getting there order to them ontime can often cause some troubles. At Chef Works we are currently shipping our orders in the most effecient and costly way. Prior to the order being shipped we analyse which courier/ post service is most suited to you.
Our current delivery services are:
Any in stock items will ship within 1-3 business days. Other shipping options are available on request.
Head Office/ Warehouse
Unit 12/17 Power Av,
Alexandria NSW 2015
Sydney Australia
* Call for appointment
Office Hours
Monday - Thursday, 9:00am - 5:00pm | EST Time
Friday, 8:30am - 4:30pm | EST Time
Ordering
Payment Options
Sizing and Measurements
These measurements do not refer to the actual measurements of the garments. The garment will be larger than the body measurements in order to provide for comfortable movement.
To get the best fit, stand straight and relax.
Chest: Measurement is taken from the fullest part of the chest/bust with your arms down.
Waist: Measure around your natural waistline above the hips.
Hips: Measure around the fullest part of the hips.
Inseam: Measure from the base of the crotch to the bottom end of your pants. Or select a pair of pants that fits you well and measure along the inside leg seam from the crotch to the bottom of the hem.
If you have any questions about sizing, please call the Customer Service Department at 1300 362 228.
International Orders
Chef Works is not responsible, in any way, for any import duties or charges at the destination country.
Any questions or requests regarding country of origin certificates and duties should be presented to Chef Works before shipment is made. As shipments are often sent out the same day that the order is received, international customers are advised to present their questions as close as possible to placing the order.
Back Orders
Chef Works Australia carries large inventories of fast moving stock, however, occasionally, a shortage will occur. It is our policy to fill back orders as soon as the merchandise is available, unless otherwise specified. Goods that we do not hold in our Sydney warehouse will have to come in from one of our off-shore warehouses. This process usually takes 5-7 days.
Pricing
All prices subject to change without notice. Sizes 4XL and up incur an additional $6.50 charge.
Product Display
While we have made every effort to display the colors of our products as accurately as possible, the actual colors you see will depend on your monitor, and we cannot guarantee that your monitor's display of any color will be accurate.
Limitation of Liability
CHEF WORKS MAKES NO REPRESENTATION OR WARRANTIES EXPRESS OR IMPLIED, TO CUSTOMERS CONCERNING ITEMS PURCHASED, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE. THE TOTAL VALUE OF ANY LIABILITY OF CHEF WORKS IN ANY CAUSE OF ACTION SHALL BE STRICTLY LIMITED TO THE AGGREGATE DOLLAR AMOUNT PAID BY THE CUSTOMER TO CHEF WORKS. FOR THE PURCHASE UNDER THIS INVOICE. IN NO EVENT SHALL CHEF WORKS BE RESPONSIBLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES CONCERNING THE ITEMS PURCHASED.
Trademarks
Chef Works® and Uniform Works® are registered trademarks of Chef Works, Inc. The Next Generation of Cool™, Cool Vent™, The Professional Series Pant™, The Better Built Baggy™, UltraLux™, For the Working Chef™ and 48 Hour Apron™ are trademarks and service marks of Chef Works, Inc.
